Some of us work in established teams, while some are building teams from scratch. Some teams spanning across continents.
End-to-end processes set up or processes may not exist.
Each team operates differently.
Tools should help us based on our team’s needs, not the other way around.
Software is unpredictable. Creating workflows and maintaining configurations is not easy. Admins configure a common project workflow for all teams to follow.
A change in workflow = change across all projects.
How can the same workflows be applicable across teams and the Org?
This extends to user research, new feature launch, improve onboarding, expand in a new market/geo, go Enterprise – across teams – requires native support.
“Hey, create an issue type = ‘New feature’ and assign it to…“
Yes, we have become habitual.
And it targets our psychology. We cannot let it.
Words do manifest.
We are compelled to take features through the same workflow, whether it is customer feedback, research findings, UX improvements, user stories or bugs.
There is a need for specific details, screens, audio/video supporting it, data visualizations, how can we fit everything in a ‘Description’ box 🤷🏼♂️
“Hey, the tasks are still in your name, can you move them to the next stage?’
“What status should I move these tickets to next, I don’t see the next stage I want?”
“Can you update all the project items via csv, it is tedious otherwise.”
Details are buried in emails/chats. Searching for information is still a thing. Knock, knock! It’s 2021.
We spend 1-2 hrs on management tasks.
It better be the best work, not updating tasks for reporting🙅🏼♀️
While we are recovering from Zoom fatigue, we won’t agree for yet another catch-up call to catch up on what we spoke in the last catch-up call.
45% more teams went remote. We are living as digital nomads. Working parents are completing work early in the morning or later in the night.
That document, latest stats, following-up, sharing updates – is this expected to happen synchronously?
A fresh retake
With Freshflows, we are attempting to build the next-gen Product Management app🤞
Start with your Team Workspaces, probably for your Web, Mobile, Integration or internal Analytics efforts.
Add Custom statuses to follow the native behaviour so Backlog items can go from
Review -> Added to Roadmap -> Delivered, while User stories can go from
Todo -> In-progress -> Done.
Set up Walls/ Boards to capture product backlog, customer feedback, features, sprints, bugs, release notes, you name it!
Support tickets need – customer information, which plan they are on, Ticket priority etc., while Prospect requests shall contain the Salesforce URL, deal amount etc., for prioritisation. We got you covered! Go Templates. For every aspect of your product.
“What’s the current Roadmap? Where are we on the Q3 launch? Have the bugs been retested?” Updates are realtime. You don’t have to ping to gather updates. Async-first behaviour, now in Freshflows.
And we have just begun!
Resonate with our story?
What do you think is the future of SaaS products?
Would love to hear from you.